Friday, January 15, 2016

There are many dead processes for WFMGSMS Concurrent Manager

The Internal Concurrent Manager log file reports many dead processes referencing WFMGSMS (Workflow Summary Mailer Concurrent Manager) Concurrent Manager.

For example:

Found dead process: spid=(14546), cpid=(506393), Service Instance=(1064)
Starting WFMGSMS Concurrent Manager : 12-MAR-2009 05:32:23
Process monitor session ended : 12-MAR-2009 05:32:25

Solution:

To implement the solution, please execute the following steps:

1. Login as System Administrator.
2. Navigate to Concurrent / Manager / Define.
3. Query the "Workflow Mailer" and disable it.
4. In the same screen, query the "Workflow Summary Mailer", and disable it.
5. Bounce the Concurrent Managers.

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